Customer Story: How Iron Flat Laundry Increased Efficiency by 25% in 2 Weeks
Jun 16
1 min read
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When Casper started his family-run laundry business in Ambleside, he knew he had to make some changes. Manual bookings, scribbled notes, and daily chaos were holding him back.
Here’s how Digital Laundry helped his streamline his workflow and boost efficiency by 25% in just two weeks.
The Challenge
Iron Flat Laundry had no proper system for order management. Staff used paper sheets. Tickets were missed. Customers were frustrated.
“I was spending my evenings catching up on things we forgot during the day.” - Casper
The Switch
He liked that the software was made specially for laundry businesses, not a generic tool. He signed up for the free trial and never looked back.
The Setup
He started by:
Importing his regular customers
Setting pickup price lists
Adding custom products
Connecting to his Xero Account
No IT team needed, just his laptop and a cup of tea.
The Results
Admin time cut by 25%
Accurate invoices and tickets
Customer satisfaction up
Staff felt more confident and in control
“It’s like I hired an assistant who never makes mistakes.” - Casper
Your Turn
You don’t need to overhaul everything at once. Start small, test it, and feel the difference.
👉 Try Digital Laundry free for 14 days
Let your software handle the stress, not you.
